WHAT’S A TENANT TO DO WHEN...
You notice a maintenance problem.
Some time has passed and no repair person has contacted you for an appointment.
You have made an appointment with the maintenance person or company.
What if you work long hours and are not able to be at home for the repair?
The repair person failed to show up for the appointment.
The repair did not hold.
The repair is completed.
You notice a maintenance problem.
Report it right away. Some problems worsen if left unchecked, such as dry rot and leaks. Tenants may be liable for the damage caused by unreported problems.
Some time has passed and no repair person has contacted you for an appointment.
Please call the office at (209)847-7885 or email us at
riveroaksprop@sbcglobal.net
so we may follow up and address the problem.
You have made an appointment with the maintenance person or company.
Be sure to keep the appointment. If nobody is present when a repair person arrives at the appointed time, and you have not rescheduled the appointment, you can be charged for the service call.
What if you work long hours and are not able to be at home for the repair?
You must fax or email your approval to enter without your presence in writing. This may be necessary in order to prevent further damage such as in a plumbing leak.
The repair person failed to show up for the appointment.
Please call or email us so we can identify the problem.
The repair did not hold.
Call the office immediately so that we may have the repair person or a new vendor make it right.
The repair is completed.
Please call or email us that the work has been completed to your satisfaction and problem has been solved so we can note the completion in the file.
